Privacy Policy

Aurora Gold and Silver, LLC (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable data protection laws. This Privacy Policy describes how we collect, use, and disclose personal information when you visit DavidSouri.com or otherwise interact with our services (collectively, the “Services”).

1. Information We Collect
2. Use of Personal Information
3. Use of DocuSign for Contract Signing and ID Verification
4. Information Sharing
5. Security and Retention
6. Your Rights
7. Updates to This Privacy Policy
8. Contact Us

1. Information We Collect

We may collect the following types of information when you use DavidSouri.com or interact with our services:

1. Basic Contact Details: name, address, phone number, email address.
2. Transaction and Auction Information: lot submissions, melt requests, orders, shipping and billing details, auction membership, bid instructions (including private maximums), bid history, purchases, payments, and fulfillment records.
3. Account and Identity Information: email address, name, phone number, date of birth, business name, billing and shipping addresses, notification choices, consent history, and account or approval status. Authentication uses one-time links and codes; we do not collect passwords or security-question answers.
4. Site Usage Information: items viewed, calculator inputs, chart preferences, and settings stored in your browser’s local storage.
5. Usage Data: device info, browser info, IP address, and related data.

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2. Use of Personal Information

We use personal information for the following purposes:

1. Providing and improving our Services, including DavidSouri.com’s live pricing tools, calculator, and charts.
2. Processing and fulfilling melt requests, lot submissions, orders, auction purchases, payments, and shipping.
3. Communicating about account security, transaction status, auction standing and results, invoices, and inquiries.
4. Marketing and advertising our products and services.
5. Protecting against fraud and unauthorized access.
6. Complying with legal obligations, including AML/OFAC requirements.

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3. Use of DocuSign for Contract Signing and ID Verification

We utilize DocuSign to facilitate electronic signing of contracts and for ID verification purposes. When you use DocuSign in connection with our Services:

1. We may share your personal information (name, email, identifying details) with DocuSign to complete signing or verification.
2. DocuSign is responsible for its own privacy practices; review DocuSign’s Privacy Policy.
3. DocuSign employs industry-standard security measures.
4. We use DocuSign to streamline signing and ensure secure and verified transactions.

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4. Information Sharing

We may share personal information with third parties under certain circumstances:

1. Service Providers: payment processing, email delivery, electronic signature and identity verification, shipping carriers (including FedEx for insured labels), insurance providers (IFS Inforsure Inc.), and customer support tools.
2. Business Partners: marketing support.
3. Legal Compliance: lawful requests and protection of rights, including compliance with OFAC regulations and applicable law.

We do not sell your personal information to third parties.

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5. Security and Retention

We take reasonable measures to protect personal information. DavidSouri.com uses HTTPS encryption for all data transmitted between your browser and our servers. Information is retained as long as necessary to fulfill the purposes outlined in this policy unless longer retention is required or permitted by law.

DavidSouri.com stores some preferences in your browser’s local storage. Account-linked settings may also be saved to our servers so they remain available when you sign in on another device.

Customer Accounts & Notifications

If you create an account, we collect the information you provide, which may include your email, name, phone number, date of birth, business name, billing and shipping addresses, and preferences. Authentication uses one-time links and codes sent to your email; we do not store passwords.

Messages we may send:

1. Required service messages — sign-in links and codes, security notices, account changes, transaction status and payment messages, private-auction access approvals, and, when you bid, outbid and winner notices. These messages do not have customer preference switches.
2. Auction participation reminders — after you bid, closing-soon reminders are on by default so you can review your standing before the auction ends. You can turn these reminders off on Notifications or through their scoped unsubscribe link. This choice is independent of required outbid and winner notices and does not subscribe you to marketing.
3. Optional subscriptions — price alerts, new Private Auction listing emails, MGC Live updates, deals, market commentary, and new products. Choose each on Notifications or use the scoped unsubscribe link in the email. New-listing and marketing emails are off unless you opt in.

We do not embed open- or click-tracking pixels in any email. The only cookie we set is aurora_sess, which is essential for keeping you signed in. We do not run third-party advertising trackers on the account, profile, or alerts pages.

Deleting your account: from Account settings you can request account deletion. We email you a confirmation containing a 30-day cancellation link. After that window, we delete the account profile and customer-controlled settings. We may retain records needed for completed or disputed transactions, accounting and tax, fraud prevention, security, legal compliance, and audit purposes for as long as those purposes require.

Consent history: when you accept terms or grant or revoke a customer-controlled notification choice, we record an entry in your consent ledger. You can review that history in Account settings and change your current email choices on Notifications.

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6. Your Rights

Depending on your jurisdiction, you may have rights including:

1. Access — request a copy of the personal information we hold about you.
2. Correction — request that we correct inaccurate or incomplete information.
3. Deletion — request that we delete your personal information.
4. Objection — object to processing of your personal information for certain purposes.
5. Restriction — request that we restrict processing of your personal information.

To exercise any of these rights, contact us using the information in Section 8 below.

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7. Updates to This Privacy Policy

We may update this Privacy Policy periodically. The updated policy will be posted on DavidSouri.com and at AuroraGoldShop.com. We encourage you to review this page regularly for any changes.

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8. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, contact us at: