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Operator console
Users
Creates the account record only — no welcome or sign-in email is sent. The customer accepts Terms on their first sign-in.
For a walk-in or pay-first customer: enter a name or an email (either is enough). It's flagged incomplete so you can finish the profile later; no email is sent.
Download the template, fill in the rows you have — only email and name are required; phone, dob, street, city, state and zip are optional. Dates use YYYY-MM-DD. Each row becomes a customer account; no welcome or sign-in email is sent, and rows whose email already exists are skipped.
Email routing — Reply-To and Staff CC per form type
Per-form-type Reply-To and Staff CC on the customer confirmation email. The customer is always in To; info@auroragoldshop.com is always added to CC and can't be removed.
Account linking
Connects transactional submissions (sell, pay‑me, shipping) to a customer account — auto‑linking confident email/phone matches and creating an account where none exists (no email is ever sent). Anything ambiguous is queued below for a decision. Re-runnable and idempotent.
Form submissions
In-house inbox for every form on the site. Submissions land here (and as a JSON file on the server) — the legacy Google Sheet is no longer written to.
Loading sell pipeline…
Loading MGC items…
Loading bidders…
Loading shipments…
Loading payment queue…
Loading BIN sales…
Loading orders…
Loading alerts…
Dealer offsets (BID/ASK)
| Metal | BID offset | ASK offset |
|---|
Manual spot overrides
Enable a row to pin a metal's spot to your manual price. Disable to return to upstream live spot. Use sparingly.
| Metal | Enabled | Price (USD / ozt) |
|---|
Calculator defaults
Global defaults per metal. Customers can override these on their own account via /settings.html.
| Metal | Display name | Liquidity % | Payout % | Default unit | Active |
|---|
Purity tables
| Order | Label | Purity % | Bold |
|---|
Product catalogs
Payment preferences — how I pay customers
Drives the customer’s “How I prefer to be paid” dropdown on the account page. Adding a label here makes it selectable; removing it (or unchecking Active) hides it from the dropdown. Customers who previously chose a removed label keep that value until they edit their profile.
| Order | Label | Active |
|---|
System controls
Staff access — clerk role
Search for a customer account and grant or revoke clerk access to the staff console. Granting requires a typed confirmation. (Admins are managed separately.)
Site configuration
The sections below are admin-managed and saved to the database when you click Save.
Polling intervals & site settings
MGC Live
MGC Live auction listings are managed in the dedicated MGC tab above.